Meet some of our apprentices

Circle Housing Roddons has been leading the way in the Group’s Apprenticeship Programme and has taken on a total of 15.

They have worked in a variety of roles including Customer Services, Neighbourhoods, Property Marketing and Property Services.
Our Apprenticeship programme is giving young people a chance to move into employment with real prospects and is often the start that people need to begin changing their lives for the better.

They now spend two years as an Apprentice and undergo training at NVQ Levels 2 or 3.

Being an Apprentice doesn’t mean they cannot move on though and two of the latest recruits moved into different roles with Circle Housing Roddons after their first year.

One of the reasons why it has worked so well here is that the Apprentices have been doing meaningful back-office jobs to help deliver the services straight away. There was also an excellent recruitment strategy in place with all managers on board


All of the Apprentices:

  • Undertook all the training that staff went through from induction upwards
  • Were treated as full staff members from the off and not viewed as Apprentices for very long
  • All of them were very professional and there were high expectations which they all lived up to
  • Were offered opportunities to job-shadow and received mentoring


In the first year, six out of the three Apprentices got full-time jobs here and in the second year, one out of the four has taken up a full-time post. The third batch of five young people started in February 2014.


Apprentice Kayleigh

Kayleigh Horspool was one of two Customer Services Apprentices taken on and feels that it has opened her eyes to different careers she hadn’t previously thought of.

She is now working towards an NVQ in Customer Services.

“I found out through the internet about Apprenticeships and thought it would be a good idea because you are gaining experience as well as a job and qualifications.”


tanya pic

Tanya Kirwin was the second Customer Services Apprentice taken on last year and was studying towards an NVQ Level 2.

At the end of her first year, she moved to Circle Housing Property Services to take up the position of a Branch Support Administration Apprentice.

“Being an apprentice has given me the opportunities to job shadow most departments and in doing so I was drawn to repairs and realised this is where I wanted my career path to go,” she explained.


Apprentice Toby 2

Toby Nulty was taken on as the Making Money Count and Income Team Apprentice.

He is now working towards an NVQ Level 2 in Business Administration and is really enjoying the role.

“Apprenticeships bridge the gap between not getting a job due to lack of experience and getting the job,” he said.

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